Contact Us

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Chat with us

Mira, our AI Chatbot, is always here to help! You can also reach a real person during business hours.

Simply click the “Chat with Us” at the bottom of this page.

Visit a local branch or find an ATM

With numerous branches and ATMs in your community, accessing your money has never been easier.

Find a location near you.

Call us

(408) 282-0700 or (800) 282-6212

We’re available:
Monday to Friday:
8:00 am – 6:00 pm

Saturday:
9:30 am – 2:30 pm

Text us/SMS*

Member Services
(669) 205-1466

Consumer Lending
(669) 205-1461

Mortgage Lending
(669) 205-1474

Texting/SMS available during business hours only.

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Top FAQ’s

Other ways to reach us

Additional Phone Numbers

Contact Center: (408) 282-0700 or (800) 282-6212
Representatives are available: Monday – Friday 8:00am – 6:00pm, Saturday 9:30am – 2:30pm

CO-OP ATM Locator (24 hour access to ATM locations): (888) SITE-COOP

Direct Connect 24 Telephone Banking: (408) 282-0700, press 1 or (800) 282-6212, press 1
Text Banking: Text 96865
Fax Number: (408) 441-1549

Consumer Lending 408-282-0783 / 800-282-6212 option 3, then option 2
Monday – Friday 9:00 am – 6:00 pm, Saturday 9:30 am – 2:30 pm

Mortgage Lending 408-282-0742 / 800-282-6212 option 3, then option 1
Monday – Friday 9:00 am – 6:00 pm

Lost or Stolen VISA Check Cards (Debit Cards): (408) 282-0700 or (800) 282-6212
Fraud Detection Message Center (Debit Cards): 1-833-735-1897
Lost or Stolen VISA Credit Cards: (855) 319-8505 (toll free) or (301) 945-9948
VISA Credit Card Inquiries & Disputes (24/7 cardholder service): (855) 319-8505
BALANCE Financial Fitness Counselors: (888) 456-2227

Mailing Address
Mirastar Federal Credit Union
P.O. Box 11024
San Jose, CA 95103

Routing Number: 321176972

VISA Payment Mailing Address:
Mirastar Federal Credit Union
P.O. Box 2711
Omaha, NE 68103-2711

Send us a message.

You can always message us if it is easier. Please do not use your account number or social security number.

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